The following support is connected with the USB device pictured.

If you have a different USB device then you need to go back to the main USB Support page and choose the correct image.

Click here to return to the main USB Support page.

 If you have any queries about using the USB device, please email






   Click HERE if you require the driver for Windows 98SE.

Software Deletion:

If you have accidentally deleted or removed the VSafe 100 software from your drive, or if you can only see the area name PublicZone on the drive, you can download the software here.

On the side of the drive there is a serial number, written in small black lettering:

If the initial digits of your serial number are between 520 and 528, please download VSafe 100 First Version.

If the initial digits of your serial number are 529 upwards, please download VSafe 100 Second Edition

If your serial number begins with 6, please download VSafe 100 Third Edition.

Technical Support

For Technical Support a telephone service is available free of charge via the following number 00 800 3883 2222 (please note the full number must be dialled) from these countries:

Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Spain, Sweden, Switzerland and United Kingdom.

For countries not listed the service is available via +353 61 226586

Email address is

Operational hours are 9am to 2pm & 3pm to 5pm CET, Monday to Thursday and 9am to 2pm & 3pm to 4pm Friday with the exception of certain public holidays.